Corporate office 1105, Tower A, Capital Business Park, Sector 48, Sohna Road, Gurgaon - 122018
Optimise HR Centre of Excellence

Your HR function. Delivered by an experienced team.

TNSL provides a multidisciplinary HR team to build, manage and improve the HR capabilities your business needs. From policies and performance management to talent processes, organisation design, compliance and ongoing HR delivery, we bring together the people and processes required to make your HR function work.

HR diagnosticIllustrative sample

Where your HR function stands

Scored across six areas of your HR function

  • HR policies and handbook2/5
  • Statutory compliance3/5
  • Organisation structure2/5
  • Performance management1/5
  • Compensation framework3/5
  • HR operations and data4/5
Priority actions
  1. 01Labour Code readiness review
  2. 02Key result area (KRA) framework for managers
  3. 03Grade and pay structure

Illustrative output of an HR diagnostic; red bars mark the priority gaps.

Three ways to engage

Two routes, one experienced team.

Engage us for a defined HR project, selected HR responsibilities or a broader outsourcing engagement. Scope, team responsibilities, governance, reporting and review cadence are agreed around your business.

Route 1

Defined HR projects

Specific deliverables such as HR diagnostics, policy design, organisation restructuring, performance frameworks, compensation work, talent planning and compliance readiness.

Typical outputs
  • HR diagnostic and a prioritised roadmap
  • Policies and employee handbook
  • Organisation structure and role charters
  • Performance and compensation frameworks

Suits a defined gap, an audit finding or a restructuring.

Route 2

Ongoing outsourcing

An ongoing, team-based engagement in which TNSL takes responsibility for an agreed scope of HR work, with defined deliverables, operating processes, governance, reporting and escalation.

Selected HR responsibilitiesFor example the performance cycle, policy upkeep or the compliance calendar, alongside your own team.
A broader outsourcing engagementThe day-to-day HR function, run by the TNSL team under an agreed governance model.

Suits businesses that want a working HR function without building a large in-house team.

A multidisciplinary team behind your HR function.

Three things create continuity:

Multidisciplinary capability

An experienced HR team covering policy, organisation design, performance, reward, compliance and HR operations.

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Defined responsibilities

Scope, responsibilities and deliverables agreed and written down before the work begins, so everyone knows who does what.

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A common operating framework

Agreed governance, reporting, escalation and regular service reviews keep the work consistent from month to month.

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Continuity of service

Your HR function depends less on any one individual, inside your business or ours, so the work carries on through change.

Capability areas

Capability areas, grouped the way HR works.

Use one area as a defined project, or several as part of an ongoing engagement. Typical deliverables are listed under each.

HR strategy and organisation

  • HR diagnostics and auditsHR audit report and a prioritised roadmap
  • HR policies and employee handbooksPolicy manual, employee handbook and standard operating procedures
  • Organisation design and workforce planningOrganisation structure, role charters and a manpower plan

Performance and talent

  • Performance management and appraisalKRA and key performance indicator (KPI) framework, appraisal calendar
  • Compensation and benefitsGrade structure, pay bands and increment policy
  • Talent strategy and succession planningCritical-role map, talent review and succession plan

Compliance and operations

  • Statutory compliance and audit readinessLabour Code gap assessment and compliance calendar
  • Employee lifecycle processesOnboarding-to-exit process maps and checklists
  • HR operations and engagementEngagement plan, HR calendar and reporting pack
  • Ongoing HR process managementRun by the team under the agreed governance model
Engagement model

How an engagement runs.

Every engagement starts with diagnosis and an agreed scope. The operating model, including team, responsibilities, governance and reporting, is agreed for each engagement.

ROUTE 1 · DEFINED HR PROJECTSTNSL’s five-stage model01DiscoverProblem and opportunity;scope and approach02DiagnoseData, process andcurrent-state analysis03DesignTarget model andsolution design04ValidateStakeholder inputs andmarket benchmarks05ImplementImplementation supportand change managementROUTE 2 · ONGOING OUTSOURCINGSelected HR responsibilities or the broader HR functionContinuous improvement01Diagnose and scopeResponsibilities, teamand governance agreed02TransitionKnowledge capture anda planned handover03DeliverThe team runs theagreed scope04Review and improveAgreed reporting andservice reviews
Route 1 · Defined HR projects

TNSL’s five-stage model

  1. 01

    Discover

    Problem and opportunity; scope and approach

  2. 02

    Diagnose

    Data, process and current-state analysis

  3. 03

    Design

    Target model and solution design

  4. 04

    Validate

    Stakeholder inputs and market benchmarks

  5. 05

    Implement

    Implementation support and change management

Route 2 · Ongoing outsourcing

Selected HR responsibilities or the broader HR function

  1. 01

    Diagnose and scope

    Responsibilities, team and governance agreed

  2. 02

    Transition

    Knowledge capture and a planned handover

  3. 03

    Deliver

    The team runs the agreed scope

  4. 04

    Review and improve

    Agreed reporting and service reviews

Steps 03 and 04 repeat: the team delivers, reviews and improves, then delivers again.

Built for Multiple Situations

If one of these sounds like you, start with a conversation about your HR function.

Situation 01

Growing and mid-size organisations

Professionalising an HR function for the first time.

Situation 02

Greenfield and new set-ups

Needing a working HR function from day one.

Situation 03

Organisations in transition

Driving change, greater agility or an HR overhaul.

Situation 04

Businesses handling HR without a dedicated team

Founders or finance teams running HR alongside other work.

HR Centre of Excellence

Not sure where your HR function stands?

Start with a conversation with our HR Centre of Excellence. We’ll suggest what to fix first, and whether a defined project or an ongoing engagement fits better.